This guiding principle is the cornerstone of our philosophy. It is the reason we ask you to call anytime, any day. When you need our services, rest assured, we are ready to help you.
Our belief has always been the death of a loved one is the single most difficult moment you can face during a lifetime. Our commitment to you, is that you face this moment with the help of a compassionate staff who truly cares. It is this thread, "commitment to caring," which is woven into our cloak of service.
We treat survivors with dignity and respect. We never assume a family knows what will happen next. We are there to guide you. We will explain all options, and allow the family to choose which option feel right for them. We allow the memorial through the funeral service to become a celebration of a life lived. We will always remember to focus on the survivors needs, while caring for the deceased with dignity and respect. We invite and nurture family participation in all aspects of the funeral service, from choosing photographs and heirlooms to display during a visitation time or memorial service, to selecting readings and music which will reflect the lifestyle of the person we honor. We do not let their personal bias, as we all have, become part of any discussion. We will listen carefully to what our families say, and let our service reflect the concerns and needs expressed.
Remember the focus and purpose of any funeral service, from simple to elaborate, is on the survivors. We will always remember the importance of helping each family design a plan for the funeral service they desire within their budget. Lastly, we ask ourselves often, "Is this the way I would want to be treated if the roles were suddenly reversed?"